Introduction
At Eivora, we prioritize the privacy and security of your personal data. Our commitment is to safeguard your personal information while providing our high-quality services. We comply with the General Data Protection Regulation (GDPR) (EU) 2016/679 and continuously work to ensure that the processing of your personal data is conducted securely, with your privacy as our focus.
1. Data Collection
We collect various types of personal data to enhance our services and user experience. This includes, but is not limited to:
- Personal identification information (e.g., names, email addresses, phone numbers).
- Company-related information (e.g., company name, role, address).
- Usage data (e.g., information on how our services are accessed and used).
- Communication data (e.g., email conversations, customer service interactions).
- Technical data (e.g., IP addresses, browser types, operating system).
2. Use of Data
The collected data is used for:
- Providing and maintaining our services.
- Personalizing user experience and customizing content.
- Communicating with users, including for customer support and billing inquiries.
- Enhancing website functionality and user interface.
- Conducting market analysis, business development, and risk management.
- Direct marketing initiatives, with the aim of reaching new and existing customers.
3. Data Sharing
We do not sell your personal information. Data may be shared with trusted third-party service providers only to the extent necessary for them to provide services on our behalf. All third parties are required to maintain the confidentiality and security of your data.
4. User Rights
In accordance with GDPR, you have the right to:
- Access your personal data processed by us.
- Request the correction of inaccurate data.
- Request the deletion or limitation of processing of your personal data.
- Object to the processing of your data for direct marketing purposes.
- Receive a copy of your data in a machine-readable format or have it transferred to a third party of your choice.
5. Data Security
We employ a range of security measures, including advanced technical, physical, and administrative safeguards, to protect your data against unauthorized access, alteration, disclosure, or destruction.
6. Policy Updates
Our Privacy Policy may be updated periodically. We will notify you of any significant changes by revising the "Last Revised" date on our website. We encourage you to review this policy regularly to stay informed about our data protection practices.
7. Contact Information
For any questions, concerns, or requests related to your personal data, please contact us at support@eivora.com.